Why doesn't CD-Door Guard close the CD-ROM's door when it's opened?

Unfortunately, sometimes CD-Door Guard is not able to close your computer's CD-ROM's door. This happens due to some peculiarities of Windows. There are usually two common cases when CD-ROM's door can't be closed automatically:

• It have been ejected without disk inside;
  Disk doesn't run automatically after insertion because you have turned off this feature.
• Unfortunately, in these cases CD-Door Guard can do nothing because Windows doesn't let it know that something happens with CD-ROM's door.

I can't lock CD-ROM drive. Why does it happen?

Probably, you try to lock virtual drive. Also some models of CD-ROMs do not allow to lock them when the door is opened. In other case, reboot your computer and try again to lock the device. If it's still impossible to lock it, contact our support.

Can I make CD-Door Guard automatically lock some drives?

Yes, of course. Click on program's tray icon (it is situated next to the clock), select "Options", and click on button with needful drive's letter and check "Lock this drive on starting the program".